General

General information about vendor on-boarding process

Does Hula Global blacklists a factory?
Only in extreme cases, we mark specific factories and their director's in our black list. We understand that due to the nature of our evaluation, not ev...
Wed, 15 Nov, 2023 at 10:04 AM
How does minimum guarantee of 2 inquiries per month work?
Our guarantee is at least 2 inquiries per month or 6 inquiries per quarter - at least being the keyword here. This means you will receive 2 inquiries per m...
Wed, 15 Nov, 2023 at 10:39 AM
Can I receive more than 6 inquiries in a quarter?
Yes - vendors who maintain higher rating tend to get more inquiries compared to vendors who are lagging behind. We evaluate our on-boarded vendors on multip...
Wed, 15 Nov, 2023 at 10:49 AM
Who should opt for Gold Plan?
Manufacturing units that prefer MOQs and require a minimum order value to be above $10,000 USD - they should opt for Gold Plan. While we do not guarantee th...
Wed, 15 Nov, 2023 at 10:42 AM
What are the parameters for evaluating vendor performance?
Vendors who are on-boarded with us are evaluated on a variety of factors. While we cannot disclose how we rank vendors internally but here are few pointers ...
Wed, 15 Nov, 2023 at 10:49 AM
Can an on-boarded vendor be disqualified?
An on-boarded vendor can potentially be disqualified on several extreme cases like: 1. Failure to dispatch on order on time beyond a reasonable time lim...
Wed, 15 Nov, 2023 at 11:32 AM
What is the difference between an order and an inquiry?
An inquiry is similar to RFP -Request For Proposal. At inquiry stage, you are shared very limited information in order to determine the feasibility of a pot...
Wed, 15 Nov, 2023 at 11:38 AM
Can I upgrade from Standard to Higher plan?
No - once you choose a particular plan, you will have to be in the same plan for the remaining quarter. Update - we have discontinued our silver plan.
Wed, 15 Nov, 2023 at 12:06 PM