Legals

What is your policy for returns?
Our production is customised for each specific brand as a result we cannot accept any form of return once the goods are dispatched. Returns occur for a var...
Thu, 12 Oct, 2023 at 2:22 PM
What is your policy for refunds?
We have refunds by type: some are refundable while others are not. Product Development Charges - Non- refundable because these are service charges Sam...
Thu, 12 Oct, 2023 at 2:20 PM
Do you have an office in the US?
Yes, we have an office in the US. The contact details of our US office is provided on our contact us page.
Fri, 6 Oct, 2023 at 1:12 PM
Do you have a local bank account in the US?
Yes we do. Please contact us for our banking details.
Thu, 12 Oct, 2023 at 11:39 AM
Do you have a legal entity established in the US?
Yes - we do. Please get in touch with us using the contact us form. The contact details of our US office is provided on our contact us page.
Thu, 12 Oct, 2023 at 10:30 AM
Do you have a sample contract that we can review?
Yes - our contracts, NDAs and all the other standard terms & conditions for Purchase order are available for reference. Please contact us as soon as you...
Thu, 12 Oct, 2023 at 11:38 AM
Do you have a European VAT?
No - at the moment, we do not have European VAT
Thu, 12 Oct, 2023 at 11:39 AM